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Beware of ‘Pump Switching’ and Other Costly Gas Station Scams You Need to Avoid

Gas stations are a daily pit stop for many Americans, but as with any routine, there are risks if you’re not paying attention.

Criminals are always on the lookout for easy targets, and gas pumps have become their latest hunting ground. Before you fuel up your vehicle next time, it’s crucial to be aware of the scams that could leave your wallet drained and your day ruined.

One of the most insidious of these scams is the “pump switching” con, which preys on unsuspecting customers who use credit cards at the pump. But that’s not the only danger lurking at your local gas station. Let’s break down the latest tricks criminals are using and how you can protect yourself from falling victim.

The Pump Switching Scam: A Modern Hustle

The pump switching scam is a relatively new scheme that targets people paying for gas with a credit card. The scam starts when a friendly-looking stranger offers to assist you at the pump—maybe they offer to pump your gas for you, or they suggest that they’ll hang up the nozzle when you’re done. While their offer may seem like a simple act of kindness, it’s anything but.

Here’s how it works: After you finish filling up, instead of hanging the nozzle back on the pump to complete the transaction, the scammer leaves it active. They then use that still-active pump to fill up their own tank or another vehicle, leaving you with the bill. In some variations, the scammer might even approach the next customer, offer to pump their gas, and charge them cash while your credit card continues to be billed.

Imagine thinking you spent $50 on gas, only to find out later that your credit card was charged $100 or more. By the time you check your account, the scammer is long gone, and you’re left trying to dispute the fraudulent charge.

Who Do These Scammers Target?

These con artists tend to pick their targets carefully. They often approach those who appear to be more trusting, distracted, or vulnerable—maybe someone who looks physically weak or who seems lost in thought. In some reported cases, the scammers have been aggressive, snatching the nozzle out of the victim’s hand even after being told “no.”

In one incident, a victim noticed a $165 charge on their credit card, far more than the amount of gas they had actually purchased. The victim had allowed a stranger to hang up the nozzle for them, never suspecting they were being scammed.

How to Protect Yourself

So, how can you avoid becoming the next victim of this scam? The key is to stay alert and take a few simple precautions.

1. Stay Vigilant at the Pump: It’s easy to get distracted when filling up your tank. Maybe you’re checking your phone or thinking about your to-do list. However, this is exactly what these scammers count on. Stay aware of your surroundings and avoid engaging with anyone who doesn’t work at the gas station. If someone you don’t know offers to help, politely decline and handle the pump yourself.

2. Always End the Transaction: When you’re done pumping gas, make sure you hang up the nozzle and press “End Transaction.” This ensures that your transaction is closed, and no one else can use your credit card to continue pumping gas. It might take a few extra seconds, but it’s worth it to prevent a scammer from taking advantage of you.

3. Collect Your Receipt: Always take your receipt, even if you’re in a hurry. It’s a quick way to verify that you were only charged for what you pumped, and it gives you proof in case you need to dispute a charge later.

4. Don’t Hesitate to Call for Help: If someone gets pushy or aggressive at the pump, don’t engage with them. Instead, alert the gas station staff or call the police. Scammers often rely on intimidation, but your safety is more important than avoiding confrontation.

Other Gas Station Scams to Watch Out For

The pump switching scam isn’t the only threat you need to be aware of. Here are a couple of other common gas station scams that could put your financial information at risk.

Skimming Devices: Skimmers are illegal card readers that thieves attach to gas pump payment systems. When you swipe your card, the skimmer captures your card’s data, allowing criminals to make unauthorized purchases or sell your information on the dark web. The worst part? The legitimate reader will still process your payment, so you won’t even realize you’ve been scammed until it’s too late.

To avoid falling victim to a skimmer, inspect the card reader before you swipe. If it looks damaged, misaligned, or like it doesn’t fit properly, don’t use it. Additionally, skimmers can be installed inside the pump itself, so check for any signs of tampering around the pump’s locked door.

Hole in the Contactless Payment Screen: Some gas stations have upgraded to contactless payment systems to combat skimming, but criminals have adapted. Scammers drill a hole in the payment screen and install skimming devices, forcing customers to swipe their cards. Once again, your card’s information is stolen without your knowledge.

If you notice any damage to the contactless payment screen, report it to the gas station attendants immediately so they can shut down the pump and investigate.

Stay Informed, Stay Safe

As gas station scams evolve, it’s crucial to stay informed and take proactive steps to protect yourself. Scammers are always looking for new ways to steal your money, but by staying vigilant and knowing what to watch out for, you can keep your hard-earned cash where it belongs—in your pocket.

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